Privacy Policy


1.1 The website under the domain name (the Website) is operated by Truffle Properties Limited. We are responsible for the processing of your personal data and we are the data controller for all such information.

1.2 We have developed this Privacy Policy so that you may feel confident about the privacy and security of your personal information. This Privacy Policy (together with the terms of use of the Website and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, the purpose of our collection of it and how we protect the information.

1.3 Countries in the European Economic Area (EEA) are required to have a similar standard of protection of personal data. This is not always the case outside that area. We may transfer data outside the EEA and before doing so take steps to ensure that there is adequate protection, as required by relevant Data Protection legislation.


2.1 As data controller, we take all necessary steps to comply with the Data Protection Act 1998 (as amended, restated or re-enacted from time to time) and its relevant subordinate legislation when handling any personal information.

2.2 When you supply any personal information to us we will meet our legal obligations to you in the way that we deal with that information.

2.3 In accordance with the Data Protection Act 1998 we are required to collect the information fairly and to let you know how we will use it (see Clause 3) and whether we will pass the information on to anyone else (see Clause 4).

2.4 We will comply with the Principles set out in the Data Protection Act 1998.

2.5 We will take reasonable precautions to safeguard your personal data against loss and unauthorised disclosure or access (see Clause 6).


3.1 We may collect and process the following personal information about you, including:

3.1.1 when you register and log in;

3.1.2 when you respond to requests to submit personal information about yourself;

3.1.3 if you contact us, we may keep a record of that correspondence.

3.2 We may also keep a record of those parts of the Website that you use most often to enable us to monitor, support, improve and develop our service and to know which parts are of the most interest to you.

3.3 We will use the personal information supplied by you to:

3.3.1 to deliver to you services and information which you have requested;

3.3.2 to ensure that content from the Website is presented in the most effective manner for you and for your computer;

3.3.3 to carry out our obligations arising from any contracts entered into between you and us;

3.3.4 to contact you for your views on our services and events and to notify you occasionally about important changes or developments to the Website or our services.

3.4 By using the Website you consent to our collection and use of this information.

3.5 The information you supply to us will be held on our computers in the United Kingdom.

3.6 You can at any time send an email to if you decide that you no longer wish to receive particular information.


4.1 We take all reasonable care to prevent any unauthorised access to your personal data.

4.2 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

4.3 We will only supply your personally identifiable information to any third party:

4.3.1 in order to enhance our service and the services we can offer you or where we have your consent to share the information;

4.3.2 where we need to share the information to provide a product or service you have requested;

4.3.3 where we need to send the information to persons or organisations who work on our behalf to provide a product or services to you but such persons or organisations may only use this information in order to provide such product or service and not for any other purpose;

4.3.4 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or

4.3.5 where we are required to forward the information in order to comply with a regulatory or legal process.


5.1 Should you wish to obtain a copy of the personal data we hold on you please write to Suite 1, 117 Harehills Lane, Leeds, West Yorkshire, LS8 4DN, UK. Please note that a small fee will be payable.

5.2 As soon as we are satisfied as to your identity we will send you within 20 working days a copy of all the data we hold concerning you.

5.3 If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made.


6.1 The internet is not a secure medium, however we take great care to ensure the security of the Website and of your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage by keeping all script current and using various encryption methods to secure your data.

6.2 As a user of the Website, it is your responsibility to protect log-in details. You must treat these as confidential and must not share or disclose your log-in details to any other party.

6.3 We will retain your information for a reasonable period or for as long as the law requires.


7.1 We may work with third parties to research certain usage and activities on the Website on our behalf. No personal information about you is shared, however in the course of conducting this research these third parties may place a unique “cookie” on your browser.

7.2 A cookie is a small file which is sent to your browser and stored on your computer’s hard disc and helps us understand and track your use of the Website and where we can improve the information and services provided.

7.3 We use cookies solely to gather information on IP addresses, to analyse trends, administer the Website, track user’s movements on the Website and gather broad demographic information for aggregate use. IP addresses are not linked to other personally identifiable information and will not be used to deliver targeted marketing messages.

7.4 For information about blocking the use of cookies, please refer to the instructions/help screen on your internet browser. Please note that you may not be able to use or access certain parts of the Website or online services if you block the use of cookies.


8.1 This Privacy Policy extends only to the Website and therefore does not extend to your use of, provision of data to, and collection of data on any website not connected to us to which you may link by using the hypertext links * within the Website.

8.2 * Hypertext links are a means by which visitors can skip from one website to another or from one page to another within the same site.


9.1 We may edit or amend this Privacy Policy from time to time. If we make any substantial changes to the Privacy Policy, we will notify you by using a prominent notice on the home page of the Website.

9.2 As a result of improvements we make to our services, amendments to laws or regulation or developments in the technology or processes we use, we may change the information we hold about you and/or the way in which or the purposes for which we process such information. If we make any substantial change in the way in which we use your personal information we will notify you by email.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to